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What To Expect

We know your time is valuable, so you won’t spend endless wait times listening to on-hold music. Our Heroic Service Guarantee means that we answer every call within 60 seconds, and every issue is diagnosed by our local experts.

TELEPHONE

59

SECOND
INITIAL RESPONSE GUARANTEE

HELPDESK

30

MINUTE
INITIAL RESPONSE GUARANTEE

RESOLUTION

1

DAY
OR NEXT DAY IF YOU CALL AFTER 3PM

SATISFACTION

GUARANTEED

What To Expect

We know your time is valuable, so you won’t spend endless wait times listening to on-hold music. Our Heroic Service Guarantee means that we answer every call within 60 seconds, and every issue is diagnosed by our local experts.

TELEPHONE

59

SECOND
INITIAL RESPONSE GUARANTEE

HELPDESK

30

MINUTE
INITIAL RESPONSE GUARANTEE

RESOLUTION

1

DAY
OR NEXT DAY IF YOU CALL AFTER 3PM

SATISFACTION

GUARANTEED

We’ve compiled some of the most frequently asked questions.

We’ve compiled some of the most frequently asked questions.

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Why is your internet slow?
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